Effective Date: 09 March 2025
Thank you for choosing HOPE BRAIN & SPINE Physiotherapy & Rehabilitation. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our clinic, use our services, or interact with us online.
1. Information We Collect We may collect the following types of personal information:
• Personal Identification Information: Name, contact number, email address, date of birth, and address.
• Health Information: Medical history, diagnosis, treatment details, and doctor referrals.
• Payment Information: Credit/debit card details, billing information, and payment history.
• Technical Information: IP address, browser type, and information about your device when you visit our website.
2. How We Collect Information We collect information through various methods, including:
• Direct interactions at our clinic.
• Phone, email, or online inquiries.
• Appointment scheduling through our website or third-party platforms.
• Participation in workshops, surveys, or events.
3. How We Use Your Information We use your personal information for the following purposes:
• To provide personalized physiotherapy and rehabilitation services.
• To schedule and manage your appointments.
• To communicate with you regarding your treatment plan.
• To process payments and manage billing.
• To improve our services and patient experience.
• To comply with legal and regulatory requirements.
4. How We Protect Your Information We implement appropriate technical and organizational measures to ensure the security of your personal information. This includes encrypted data storage, restricted access, and regular security audits. Only authorized personnel are permitted to access sensitive data.
5. Sharing of Information We do not sell or rent your personal information. Your data may be shared with:
• Healthcare providers involved in your treatment.
• Insurance companies for billing purposes.
• Government authorities if required by law.
6. Your Rights You have the right to:
• Access your personal information.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for data processing where applicable.
• Request the deletion of your data, subject to legal obligations.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.
8. Updates to This Policy We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date.
9. Contact Us If you have any questions or concerns regarding this Privacy Policy, please contact us at:
HOPE BRAIN & SPINE Physiotherapy & Rehabilitation
3rd Floor, RR Arcade, Mangammanapalya Rd, above Indian Sub Post office, Rajiv Gandhi Nagar, Sector 7, HSR Layout, Bengaluru, Karnataka 560068
Phone: 81971 70789
Email: hoperehab23@gmail.com
Thank you for trusting us with your care. Your privacy and security are important
